INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Your personal information is just that and we keep it private. We are committed to ensuring your privacy as a customer. We do not sell or exchange names, or any other information about our customers, with any outside parties – period! As a visitor to 7aarkfashions.com, our website automatically recognizes your Internet Service Provider, but you cannot be identified as an individual. Check our Privacy policy for more information.

At 7aarkfashions.com website we want our customers to be satisfied with their purchases. If for any reason you are not completely satisfied with your purchase, you can simply return it within 7 Business days of your purchase. See our Return Policy page for more information. Online Store Return Policy.

Regardless of shipping method, you will get a tracking email once your order ships. You can check your order status on the Stuff You Bought page. Click on the order number to view tracking information for that order. What can you tell me about product warranties if applicable? For information on warranties for products sold on 7aarkfashions.com, please see product page.

After each order is processed, it is sent immediately to our fulfillment warehouse for shipment. Orders cannot be cancelled after they have been shipped. When will the (refund) credit appear on my credit card? Your refund credit will appear on your account within 3 weeks of us receiving your returned product.

Unfortunately, you cannot change your shipping address after your order has been submitted. The order is immediately sent to the fulfillment agency and can no longer be changed by our system. If your package is not successfully delivered, it will be returned to the warehouse and a credit will be made to your account.

Orders with expedited or priority shipping are processed with priority but may still be subject to 1-2 working day processing time. If you are unsure about what shipping speed you need, please reach out to customer support at rainbowarklimited@gmail.com. There may be extra shipping times during the holiday season due to volume. Orders placed after Business hours (Mon-Fri 8AM-5PM CET) will be processed the next working day. We strongly prefer shipping to physical addresses over P.O. Boxes as some carriers cannot complete delivery to these locations.

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